The Council makes no recommendation, representation or endorsement or any warranty whether express or implied as to the quality, fitness for a particular purpose, non-infringement, compatibility, security or accuracy of any referrals for any services on the Social Prescribing platform.

It is for the user to make all necessary checks and to seek medical advice from a GP as appropriate. 

To the extent permitted by law, the Council shall not be liable for any indirect or consequential loss or damage whatsoever arising out of or in connection with the use of the Joy Social Prescribing platform.

The Council makes no recommendation, representation or endorsement or any warranty whether express or implied as to the quality, fitness for a particular purpose, non-infringement, compatibility, security or accuracy of the safeguarding practice of any services on the Joy Social Prescribing platform.

It is for the user to make all necessary checks to make sure that the right safeguarding is in place. You may wish to consider the keeping children safe in and out of school settings code of practice and safeguarding duties for charity trustees on the gov.uk website.

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Joy privacy notice

• list all the services on offer to Barking and Dagenham residents across the voluntary, community and faith sector, NHS, Council and private services into one easy to access place for everyone to use
• make it easier for residents and people working in Barking and Dagenham to find local services
• make it easier to make referrals into local services
• give us great data on residents' wellbeing needs, gaps in service provision, demand on different services and much more

1. It makes it easier for residents to find your service, increasing the visibility of your service
2. The platform helps you to reduce the number of inappropriate referrals you receive
3. The platform also acts as a social prescribing software and enables social prescribers and GPs to refer residents to your service if you accept referrals. Residents can also self-refer themselves to your service
4. The platform gives you comprehensive analytics on the volumes and outcomes of referrals to your service, enabling you to more easily evidence outcomes
5. It is completely free for you to use and be a part of

• GPs and social prescribers use it to make all their referrals outside of the NHS (they make over 1000 referrals a month between them on the platform)
• Residents use the platform to find locals services and can self-refer
• Frontline colleagues use it to refer residents on their behalf

No, you can turn on or off your referral pathway at any time, or simply be a signpost. You can also choose to accept self-referrals, referrals from professionals, or both!

You can also embed your existing referral forms if you have one.

No, it’s nationwide, but you filter by location to find relevant services for you and the people you work with. If you offer services wider than Barking and Dagenham you can advertise those too!

Read the Joy user guides for more information