We can offer advice on how to deal with the rising costs of electricity and gas, we may be able to help you. 

Keeping warm

We want to make sure that your home is as warm as it can be this winter.

Home energy upgrades

We've created a network of warm spaces across the borough.  They’re places you can go to meet up with other people and have a cup of tea to stay warm, so you don’t have to put the heating on at home. 

Visit a warm space

You could be eligible for additional support based on your income, including things like utilities (gas, electric, water), food and wider essential costs connected with utilities (such as boiler servicing and repairs – owner occupiers only). Selected household goods essential for cooking and provision of food (cookers, fridges, freezers, pans, utensils) or other related essentials that can support reducing the cost of living can also be considered.

Hardship payment schemes

You could be eligible for £150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme. The money is not paid directly to you - it’s a one-off discount on your electricity bill, between October 2022 and March 2023. You may be able to get the discount on your gas bill instead if your supplier provides them with both gas and electricity and you’re eligible. You can contact your supplier to find out.

Warm home discount scheme

Every household is getting £400 off their electricity bill this Winter through the Government’s Scheme. It is paid in instalments automatically through energy suppliers – so you don’t have to do anything or contact the council.

Energy bills support scheme