Granicus email newsletters provide information and updates on a range of council services – they offer the latest borough news and events, service information, competitions, ticket giveaways, job vacancies and more. 

Residents can subscribe to a range of topics based on the information they would like to receive.

Who are we?

The council is a local authority providing a broad range of local government services, including Council Tax billing, social services, processing planning applications, waste collection etc. 

The council is a registered data controller with the Information Commissioner’s Office (ICO), registration number Z7517364.

The following information informs you about what we do with your information when you subscribe to Granicus newsletters.

How we collect your personal information

We collect your personal information when you opt in to receive Granicus newsletters.

What personal data is processed?

When you opt in to receive Granicus newsletters, we collect your email address.

Lawful basis for processing your personal information

To process your information, we require a lawful basis to collect it. The lawful basis the council relies on is Article 6.1(a) Consent, of the UK General Data Protection Regulations.  

Withdraw consent

If you no longer wish to receive Granicus newsletters, you can click on the ‘Manage subscriptions’ button at the bottom of any Granicus newsletter to manage your subscriptions or click on ‘Unsubscribe All’ to no longer receive any emails.

Protecting your personal data

The council endeavours to ensure that the services we provide comply with all data protection legislation, for example, the UK General Data Protection Regulations (UK GDPR), and the Data Protection Act 2018 (DPA 2018).  

The council has appropriate security and controls in place to prevent data loss, for example, hacking attempts, however, we cannot guarantee that the personal information you submit will not be intercepted.

Sharing your personal information

The council uses Gov Delivery, a newsletter distribution platform, to provide you with Granicus newsletters.  

Granicus servers are in the United States. This means that the data you have shared with us in order to receive Granicus newsletters (your email address) may be processed in the United States. Granicus has appropriate safeguards for the transferring of your data. To learn more about how Granicus process your data, click here. 

The council will not share your information with any other third party unless legally required to do so.

How long do we keep your personal data for

The council will only use your personal information for as long as you subscribe to the Granicus newsletters.

Your individual rights

To learn more about your Individual Rights, or how to raise a concern, please go to our General Privacy Notice page.

Changes to this privacy notice

This privacy notice was last reviewed on July 2024.