General Income Section

Service charge invoice payments are due immediately. If you are not able to pay immediately, in some cases we can agree to accept instalments. To discuss instalment repayment, or other invoice repayment queries, contact the General Income Section by mail: income@lbbd.gov.uk.

General Income Team

Revenue Services, Town Hall, 1 Town Hall Square, Barking, IG11 7LU

Telephone: 020 8227 3597

Email: income@lbbd.gov.uk

Any other queries relating to invoices should be directed to the Sales and Leasing team.

Sales and Leasing team

To discuss your service charges and reserve fund, contact the Sales and Leasing Team by email at Leasehold@lbbd.gov.uk or by phone on 0208 227 2529

To discuss section 20 consultation notices, contact the section 20 officer by email at section20@lbbd.gov.uk

Sale and Leasing team: Town Hall, 1 Town Square, Barking IG11 7LU

Direct Debit

Direct Debit is the easiest way to pay and you never have to remember to pay once your Direct Debit is set up. Download our Direct Debit form to complete and return to us.

Direct Debit form (PDF, 310KB)

Pay online

You can pay online using a credit or debit card. You will need to enter your 14 digit reference number, which can be found on the invoice we've sent you.

Pay your service charge online

Pay by telephone

You can pay by telephone using a credit or debit card. You will need to enter your 14 digit reference number, which can be found on the invoice or statement we sent you. This is available 24 hours a day. Select option 3 for Rent and Service charges.

020 8227 2050

Pay at a bank

You can pay at any bank using the payment slip at the bottom of your invoice. Some banks make a charge for this service. Allow five working days for your payment to reach us.

Payzone and Paypoint

You can make a payment at outlets which display the Paypoint or Payzone logos. Contact us to request a barcoded letter if you want to pay this way.

Standing orders and bank transfers

Payments can be made by bank transfer and standing order. You'll need your 14 digit reference number, and our bank details.

Our bank details

Lloyds TSB plc, City Office, PO Box 72, Bailey Drive, Gillingham Business Park ME3 0LS

Sort code: 30 00 02

Account number: 01526028