Unfortunately, we’ve had to increase the cost of some of our parking charges, including visitor parking permits, following a recent review. 

The new prices, introduced on Monday, 5 August, are part of a range of changes, including increases to parking charges for our staff.

We reduced parking permit prices to help people through the COVID-19 pandemic and cost-of-living crisis and froze them until recently.

But, due to inflation and severe budget pressures that the council faces, we are no longer able to offer the reduced price. Given the ongoing cost-of-living crisis, this isn’t a decision that has been taken lightly. 

We are committed to supporting residents who are struggling financially. If you need help, you can find out more about the range of support we can provide on our cost of living support page.

How much does it cost?

Visitor permits are for 4 hours or a full day. 4 hours permits are £1.40 while 1 day permits are £3.60.

Payments are not refundable.

What documents do I need?

• proof of address in form of council tax bill, utility bill (electricity, gas or water), bank or building society statement
• your visitor’s vehicle registration number 
• the date they will be staying
• and how long they will be staying for

How do I apply?

You need to create or login to your permit account

Apply for and buy visitors vouchers

Help to apply for and buy visitors permits

Step 1 - Apply for a visitor permit

1. Firstly, sign-in to your account. Click on the ‘Permit application’ icon and then select ‘Residential Permits’ from the permit category list.
2. Next, select Visitor Vouchers (either 4 or 24 hours) from the Permit Type list and select the zone that you live in. Check that all your details are correct and then click ‘Proceed’. Please note estimated price will say £0.00 for the time being as you’ll select your permit later on.
3. You will then be asked to upload supporting documents for your application. See the list on this page for the documents that you can use. Upload the required documents and select ‘Finish’.

Step 2 – Pay for your visitor permit.

1. You’ll now return to the main screen, and if you’re eligible you’ll see a new blue icon for you to select and pay for your visitor permit.
2. Information about your permit will then be displayed and you can select ‘Book’.
3. Please enter the registration number for the vehicle that will require the permit and a name to help identify your visitor. You can also select if you want to permit to start right away or at a future time. Select ‘Continue’ to move onto the payment screen.
4. This screen will confirm the price. Enter your payment details and your virtual permit will be active.

What happens next?

You’ll receive a virtual permit. You’ll receive a reminder before your permit expires to renew it.