Arrange an assisted collection

We can help move your bins for collection if you are not unable to

If you can't put your rubbish or recycling or green garden waste on or by the pavement and don't have anyone who can do it for you, we could help.

An assisted collection might be required because you are:

  • registered disabled
  • elderly
  • housebound
  • required temporary assistance due to illness

You can also use this form to cancel an existing assisted collection if it's no longer needed. 

Request an assessment

Residents or carers unable to use the online form can phone our call centre on 020 8215 3000.