Eligibility criteria and guidance
To encourage best practices, landlords meeting compliance standards can qualify for discounts on Part B fees. Discounts will automatically be applied. Please read the available guidance on how to prepare for the inspection to maximise the chances of qualifying for the discount for the relevant scheme:
- Selective guidance (to be published in March 2025)
- Additional guidance (to be published on 13 January 2025 )
Tier |
Requirements |
Amount |
Silver compliance award |
Satisfactory rating from compliance audit inspection (property meets the standards when inspected) |
Discount on the Part B fee of £200
|
Gold compliance award |
Landlord accredited*
AND
Satisfactory rating from compliance audit inspection (property meets the standards when inspected)
|
Discount on the Part B fee of £250
|
Recognised Accreditation Bodies:
- London Landlord Accreditation Scheme (LLAS)
- National Residential Landlord Association (NRLA)
- British Landlords Association (BLA)
- Safeagent
- Propertymark
- UK Association of Letting Agents (UKALA)
Disqualifications
Applicants are disqualified from compliance awards if:
- Properties have unauthorised alterations without planning or building regulation approval.
- The property was unlicensed for over three months after the scheme came into effect or from when it was occupied.
- Fit and proper checks raise concerns.
- Certification is non-compliant.
Special Circumstances
In certain situations, landlords may still qualify for compliance awards despite specific issues with the property.
- Freeholder Responsibility: If a hazard is the responsibility of the freeholder, landlords may still qualify for an award if they provide evidence showing they reported the issue to the freeholder before the inspection date.
- Tenant Negligence: If disrepair is caused by tenant negligence, landlords remain responsible for resolving the issue but may recover costs from the tenant. This could involve deducting the costs from the tenancy security deposit or pursuing a claim through the small claims court, provided the claim is reasonable and supported by evidence. Where evidence demonstrates that the tenant has been found liable, such as a court judgement or a written agreement confirming the deduction from the deposit, the Council will consider awarding the compliance discount.
Discount Appeals Process
If you disagree with a decision, you can appeal through the following steps:
- Licence Decision Representations: Respond during the licence decision representations process.
- Review by Supervising Officer: Your case will be reviewed by a senior officer.
- Escalation to Licensing Oversight Panel: If necessary, the case may be escalated to the panel for a final decision.
If your appeal is upheld, the discount will be applied retrospectively, and any overpayment will be refunded. Please note that a discount disqualification does not determine whether we issue a licence.