Please note that if you live in a privately owned property our bulk crew do not always have access to these. Some require fobs or keys which we are not provided with.

Please check with the managing agent of you property to see if this is a service that they provide before you book with us. If you book with us items need to be at the front of your building where the crew can access them.

If you book with us and we attend but cannot access the bulk items you will lose your funds paid. We do not refund for this service.