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Domestic abuse
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Domestic and sexual violence comes in many forms and anyone living in the borough can contact the Independent Barking and Dagenham Domestic and Sexual Abuse service for help – their contact details are first in the list below.
We have listed other services too, and you may find these services are able to provide you with the specific help and support you need:
Barking and Dagenham
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Domestic and Sexual Violence Service - Refuge The service is currently running via phone, email, webchat and online applications. |
Refuge website Call: 0300 456 0174 Email: BDAdvocacy@refuge.org.uk |
| Excel Women’s Centre A community hub with an open door policy. Women and children are welcome to walk straight into the Centre to relax, for advice or for the various activities on offer. |
Excel Women’s Centre website
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| MARAC (for professionals) The MARAC is a multi-agency meeting to discuss the highest risk cases of domestic abuse. The Barking and Dagenham MARAC is running every week. Please encourage your client to consent to a referral to Refuge at the same time. You do not need consent to refer to MARAC. |
Email: MARACReferrals@lbbd.gov.uk |
National services
| National Domestic Abuse Helpline The helpline is open 24/7 and is run by highly trained, female advisers. Many different languages are available, and they can work with callers to increase safety, access refuge accommodation and other specialist services. Call back and email available from the website. |
National DA helpline website Call: 0808 2000 247 Email: BDAdvocacy@refuge.org.uk |
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Respect Phoneline Webchat available on the website 10am to 11am and 3pm to 4pm on Wednesdays, Thursdays and Fridays. |
Respect Phoneline website Call: 0808 8024040 Email: info@respectphoneline.org.uk |
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Men’s Advice Line Monday: 9am to 8pm Webchat available on the website 10am to 11am and 3pm to 4pm on Wednesdays, Thursdays and Fridays. |
Men's Advice Line website Call: 0808 8010327 Email: info@mensadviceline.org.uk |
| Childline Support and advice for any child or young person, whatever they need to talk about. Web page given specific for domestic abuse but young people can also make use of the online message boards. |
Childline website Call: 0800 1111 (9am until midnight) |
| National Stalking Helpline Offers information and guidance to anybody in the UK who is currently or has previously been affected by harassment or stalking. |
National Stalking Helpline website Call: 0808 802 0300 |
London services
| Ashiana Network Specialist counselling and support for women who have experienced violence and abuse. Ashiana staff are working remotely. Support will be offered over the telephone, online and where safe to do so through skype. Counselling will be offered over the telephone. |
Ashiana Network website Call: 020 8539 0427 Email: info@ashiana.org.uk |
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London Survivors Gateway Open 10am to 4pm Monday to Friday. |
Call: 0808 801 0860 |
| East London Rape Crisis Specialist help to women and girls over the age of 14 who have experienced rape, sexual abuse or violence. Support workers are working remotely. Advice, support and counselling are over the telephone. |
Call: 020 7683 1210 Helpline: 0800 160 1036 Email: info@niaendingviolence.org.uk |
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Galop The London Helpline is currently closed - alternative national contact details are shown. Referrals can still be made on the Galop website. |
Galop website London Helpline: 020 7704 2040 (temporarily closed) National LGBT+ helpline: 0800 999 5428 |
| Deaf Hope SignHealth works to improve the health and wellbeing of people who are Deaf. DeafHope is their specialist domestic abuse service for people who are deaf. |
Deaf Hope website Text: 07970 350366 Email: deafhope@signhealth.org.uk |